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Shipping

All items are shipped in a discreet brown box and only our initials and address showing.

All items are shipped within 2-3 business days from receipt of payment. We ship using the US-Postal Service/UPS, we reserve the right to send the items by USPS or UPS  the shipping  charges are calculated through the USPS module which resides in our secure shopping cart. 

*Oversized orders may require additional charges.

Standard Shipping:  5-7 business days not including the 2-3 days of processing.

Priority Shipping: 3-5 business days not including the 2-3 days of processing.

Express Shipping:  2 business days not including the 2-3 days of processing.

We state that our processing time is 2-3 business days but the average is 1.5 days of processing we just have to cover our bases.

"Business Days" does not include Saturday or Sunday.

An undeliverable packages is a package returned to us due to incorrect or incomplete address information. If this occurs, we refund the subtotal back to your card minus a 20% re-stocking fee. We do not refund the shipping charge, and we will not re-ship the order, you must place the order again. Also, if you or your intended receiver refuses the package you will incur a 20% restocking fee. All Dungeon Discounters product is shipped discreetly in plain packaging and our address on the return label.

Be sure to read our Return Policy!

We currently only ship within the U.S. and Canada.

Note: All Canada orders are charged $34 flat shipping fee and are shipped via UPS we are not responsible for any duties or extra taxes that the order may incur during shipment. We ship Canada orders via UPS because the U.S Post office has no way of tracking the Canada shipments and some have been lost or never arrive to the customer.

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If you are from outside the U.S. and Canada and just can't find the item you want on another site you can EMAIL us with the item/items that you would like to purchase and we can get a shipping quote for you and see if it is feasible for you to order the item/s through us.

You can contact us at customerservice@dungeondiscounters.com

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